Commercial · Richmond BC
Dock down?
Fast Service. Within 1 Hour.
DoorChamp dispatch · 24/7 emergency line · Every major brand of dock equipment serviced.
Whatever just broke — we fix it
Parts on every truck — cylinders, springs, lip-hinges, control boards.
Every major brand — Rite-Hite · Blue Giant · Pentalift · Kelley · McGuire · Poweramp · Serco · Nova · DLM.
Overhead doors
Sectional · rolling steel · high-speed roll-up · fire-rated
Dock levelers
Hydraulic · mechanical pull-chain · air-powered · edge-of-dock · vertical-storing
Dock seals & shelters
Compression foam · inflatable · soft-sided shelters · head curtains
Vehicle restraints
Hook restraints · wheel chocks · vertical-pivot · PLC-integrated signals
Dock bumpers
Standard 6" · heavy 10" steel-faced · polyethylene wash-down · spring-mount
Plus everything else on the dock
Dock lights · signal systems · strip curtains · edge guards · weatherstripping
Pricing at a glance — Richmond dock equipment
Dock equipment work is bundled into your warehouse maintenance contract — same crew, same visit, same warranty. Standalone callouts also available.
Bumper replacement (each)$80–$180 installed
Saves $4k–$12k in dock-face concrete repair
Edge-of-dock leveler (new)$2,400–$4,800 installed
Low-cost retrofit · no pit construction needed · 20–30k lb cap
Dock leveler repairfrom $385 labour + parts
First 90 min on-site · most repairs first-visit · parts on truck
New hydraulic pit leveler$9,500–$15,500 installed
35,000 lb cap · standard 6'×8' deck · in existing pit
Vehicle restraint (hook) install$5,800–$8,400 installed
Hook-style w/ traffic-signal interlock
Dock seal re-skin / replace$650–$3,800 per bay
Pad covers · head curtain · full seal
Full dock walk & auditFree in Richmond
Equipment inventory + written proposal in 48 hrs
Prices for Richmond locations. Every project gets a written firm quote on-site before any work begins. 1-year labour warranty on all installs.
Dock levelers we service & install
Rite-Hite · Blue Giant · Pentalift · Kelley · McGuire · Poweramp · Serco · Nova · DLM
We carry common wear-item parts on the truck for every major brand: cylinders, springs, lip-hinges, pull-chains, control boards. Specialty parts ordered 3–7 business days.
Hydraulic · Most CommonRite-Hite (USA-leader)
Rite-Hite Series 7000 / 8000
Push-button hydraulic levelers. The industry standard for Richmond high-cycle distribution.
- ✓35,000–80,000 lb cap
- ✓Velocity fuses (anti-free-fall)
- ✓Auto-return to stored position
- ✓Dialogue safety system
- ✓Optional weather-seal package
- ✓Best lifetime value
Canadian-made HydraulicBlue Giant (Brampton, ON)
Blue Giant HD Hydraulic
Canadian-made hydraulic leveler. Common across Richmond facilities that prefer domestic supply chain.
- ✓Made in Brampton, Ontario
- ✓35,000–60,000 lb cap
- ✓Velocity fuse safety
- ✓Service-friendly modular design
- ✓Standard 6'×8' deck
- ✓Optional pit-bracket retrofit
Air-Powered LevelerRite-Hite Hydra-Lite / Poweramp
Rite-Hite Hydra-Lite · Poweramp APP
Air-bag-actuated leveler. No hydraulic fluid means no contamination risk — preferred for food-grade Richmond facilities.
- ✓35,000–45,000 lb cap
- ✓Push-button activation
- ✓Maintenance-free air bag
- ✓Wash-down compatible
- ✓Lower upfront vs hydraulic
- ✓Watch for stump-out on light trailers
Mechanical Pull-ChainKelley / McGuire
Kelley HK / McGuire DLM-PC
Spring-counterbalanced mechanical levelers. Lowest upfront cost; highest 10-year service cost. We service legacy units across Richmond.
- ✓35,000–45,000 lb cap
- ✓Pull-chain activation
- ✓Operator walks deck down
- ✓Standard 6'×8' deck
- ✓Best for low-cycle docks
- ✓Often converted to hydraulic in renos
Canadian EngineeredPentalift (Guelph, ON)
Pentalift PSEP / PSER
Canadian-made hydraulic and edge-of-dock levelers. Engineered in Guelph, Ontario.
- ✓Made in Guelph, Canada
- ✓35,000–60,000 lb cap
- ✓Standard and edge-of-dock
- ✓Cold-storage variants
- ✓10-yr structural warranty
- ✓Service support in BC
Edge-of-DockMcGuire EOD / Serco RHJ
McGuire EOD / Serco RHJ
Edge-mount levelers for facilities without recessed pits. Lowest-cost option for Richmond retrofits.
- ✓20,000–30,000 lb cap
- ✓Working range ±3" (max ±5")
- ✓Bolt-on dock-face install
- ✓No pit construction needed
- ✓Manual or hydraulic
- ✓Best for low-volume bays
Mechanical · Hydraulic · Air-Powered. We service all three
A dock leveler is the steel platform that lowers from the dock face onto the trailer bed, bridging the height gap. There are three core technologies, and the right choice depends on cycle count, load, environment, and budget.
Dock seals & shelters
Compression seals · Inflatable seals · Soft-sided shelters · Head curtains
Most seal damage in Richmond is repairable — pad covers, head curtains, and individual foam pads can be replaced as discrete items. Full replacement reserved for frame damage or complete fabric failure.
Compression SealRite-Hite Eclipse
Rite-Hite Eclipse Foam Seal
Tightest compression seal for Richmond cold-storage and temperature-sensitive product. Reduces air infiltration to near-zero.
- ✓Three-pad construction
- ✓Best for cold storage
- ✓High-density EPDM foam
- ✓Custom-cut per trailer height
- ✓5–7 year service life
- ✓Lowest energy loss
Inflatable SealRite-Hite Phantom
Rite-Hite Phantom Inflatable
Inflates after trailer is in position for the tightest possible seal. Best for energy-sensitive Richmond facilities.
- ✓Fixed pad + inflating bladder
- ✓Best-in-class air-tightness
- ✓Auto-inflation on dock signal
- ✓Highest energy-recovery payback
- ✓Higher maintenance than foam
- ✓Best for cold + pharma
Soft-Sided ShelterKelley Frommelt / Blue Giant SilverStar
Kelley Frommelt · Blue Giant SilverStar
Side and head curtains that flex against the trailer. Full trailer-width access — best for mixed-fleet Richmond ops.
- ✓Side + head curtain construction
- ✓Full trailer access preserved
- ✓Multi-trailer-height compatible
- ✓Cordura or vinyl skin
- ✓Lower air-tightness than foam
- ✓Standard 3PL choice
Head-Curtain Add-onUniversal head curtain
Universal head & corner pads
Closes the residual air gap at the top of the trailer. Often retrofitted onto existing seals.
- ✓Solves top-corner air leak
- ✓Spring-loaded canopy options
- ✓Retrofits to any seal
- ✓Cordura or hypalon construction
- ✓Sizes 8'–10' trailer roof
- ✓Most cost-effective seal upgrade
Compression seals vs. shelters. Which goes on your bay
The job of a dock seal or shelter is to close the gap between the building wall and the trailer body when a truck is backed in — keeping heat in, dust and rodents out, and product protected.
Vehicle restraints — the single highest-severity dock safety device
Hook restraints · Wheel chocks · Integrated PLC systems
A trailer that pulls away from the dock while a forklift is mid-cycle is the highest-severity injury risk in the warehouse industry. The modern Richmond dock standard is a powered hook restraint with traffic signals.
Hook RestraintRite-Hite Dok-Lok
Rite-Hite Dok-Lok
The most common vehicle restraint on Richmond commercial docks. Engages the trailer's ICC bar automatically.
- ✓Auto-engages on trailer arrival
- ✓Red/green signal light system
- ✓Manual override w/ key
- ✓Standard option in new builds
- ✓ANSI MH30.3 listed
- ✓5-yr structural warranty
Hook Restraint (Canadian)Blue Giant StrongArm
Blue Giant StrongArm
Canadian-made hook restraint. Common retrofit option on Bridgeport and Mitchell Island warehouses.
- ✓Made in Brampton, Ontario
- ✓Auto-engagement
- ✓Driver-side traffic signal
- ✓Optional inside dock lights
- ✓Lower-priced alternative to Dok-Lok
- ✓Service support in BC
Hook + Light + CommunicationKelley TrueCheck
Kelley TrueCheck Restraint System
Integrated restraint + light + intercom system. The standard for high-volume Richmond 3PL facilities.
- ✓Integrated communication system
- ✓Inside + outside light coordination
- ✓PLC controller
- ✓Trailer creep detection
- ✓ANSI MH30.3 compliant
- ✓5-yr warranty
Wheel ChockRoadWedge / SlowSure
Engineered wheel chocks
Manual wheel chocks. Used as a backup to a primary restraint. Required on every dock without an automated restraint.
- ✓Heavy-duty rubber or polyethylene
- ✓Reflective high-vis colour
- ✓Steel-reinforced models
- ✓OSHA / WCB minimum
- ✓Cheapest restraint option
- ✓Operator-dependent
The single most important safety device on a loading dock
“Trailer creep” — the slow forward walk of a trailer as forklifts repeatedly hit and brake on the dock plate — is the most common cause of dock falls. The OSHA and WCB-equivalent standard is to physically restrain the trailer with a mechanical or hydraulic restraint system.
The wheel chock vs. restraint question: a wheel chock relies on the driver remembering to deploy it correctly every cycle. A hook restraint engages automatically when the trailer touches the dock and locks until released. The industry has shifted decisively to powered restraints — they're not optional on a modern Richmond dock that handles 30+ trailers a day.
Dock bumpers — cheapest piece, prevents the most expensive damage
Standard 6" · Heavy 10" steel-faced · Polyethylene wash-down · Spring-mount industrial
A bumper costs $80–$220 installed. A dock-face concrete repair from a missing bumper costs $4,000–$12,000. Inspect monthly. Replace when compressed below 4" projection or visibly cracked.
Standard 6" ProjectionLaminated rubber bumper
The most common bumper across Richmond commercial docks. Replace when compressed to less than 4".
- ✓6" original projection
- ✓10" × 20" face standard
- ✓Laminated rubber construction
- ✓Bolt or weld mount
- ✓3–7 year service life
- ✓$80–$140 each installed
Heavy Industrial 10"Steel-faced laminated
For Richmond facilities with constant heavy impact — cold storage, container terminals, heavy 3PL.
- ✓10" original projection
- ✓Steel face plate over rubber laminations
- ✓Best impact absorption
- ✓5–10 year service life
- ✓Higher upfront, longest life
- ✓$140–$220 each installed
Molded PolyethyleneSolid-core polyurethane
Chemical-resistant solid bumpers for food-grade and wash-down environments. Won't absorb water or oils.
- ✓Solid polyurethane construction
- ✓Wash-down compatible
- ✓Chemical / oil resistant
- ✓FDA-compatible variants
- ✓6–10 year service life
- ✓Higher cost, easy cleaning
Steel Spring-MountSpring-mounted impact bumper
Spring-mounted bumpers that absorb impact across the mounting bracket. Common on heavy-strike Richmond container facilities.
- ✓Spring-bracket absorbs impact
- ✓Replaceable bumper face
- ✓Heavy-duty bracket mount
- ✓Higher impact than fixed bumpers
- ✓Replaceable wear elements
- ✓For high-traffic + heavy trucks
Size guide
- ·4" projection (entry-level facilities, low-impact)
- ·6" projection (most common Richmond commercial)
- ·10" projection (heavy industrial, frequent impacts)
- ·Steel-faced laminated rubber bumpers for high-cycle docks
- ·Molded polyethylene bumpers for chemical and wash-down environments
Replace when you see
- ·Compressed to less than 4" of original projection
- ·Visibly cracked, split, or showing internal layers
- ·Steel face plate is loose or torn
- ·Side-rolling rather than compressing cleanly under impact
A bumper costs $80–$180 per unit installed. A dock face concrete repair caused by a missing bumper costs $4,000–$12,000. The math is simple.
Everything else that lives on the dock
- ✓Dock lights & high-bay lighting — LED retrofit kits, traffic-control bar lights, dock-arm lights
- ✓Communication systems — driver-to-dock-operator signal lights, intercoms, traffic control (red/amber/green)
- ✓Strip curtains — clear PVC strip doors between dock and warehouse interior
- ✓Edge guards & toe guards — pinch-point protection on leveler edges
- ✓Door tracks, jamb seals, weatherstripping — peripheral hardware
What gets caught on a preventive visit
Every DoorChamp warehouse maintenance contract can include the full dock package — door plus leveler plus seal plus restraint plus bumpers — on the same scheduled visit. Our 21-point inspection covers all five systems:
Inspection intervals
Pricing rolls into the warehouse maintenance program — see the Warehouse page for tier rates.
Frequently asked questions
Where We Work
Loading Dock Service & Repair in Richmond & Metro Vancouver
DoorChamp is based in Richmond, BC and provides same-day loading dock service & repair to homeowners and businesses across Metro Vancouver — including Richmond, Vancouver, Burnaby, Delta, Surrey, New Westminster, Coquitlam, Ladner, Tsawwassen, North Vancouver.
Richmond
Home base
Vancouver
Burnaby
Delta
Surrey
New Westminster
Coquitlam
Ladner
Tsawwassen
North Vancouver
Not sure if we cover your neighbourhood? Call (778) 732-0588 — we'll let you know right away. View the full service area list.
Free dock walk. We'll inventory every piece of equipment.
Send us your facility address and a rough dock count. We'll do a free walk-through, inventory every leveler, seal, restraint, and bumper, document brands and condition, and return a written proposal — either for a maintenance contract or for any equipment that needs immediate attention. No on-site sales pitch.